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Performance and Statistical Summary
1st April 2004 to 31st March 2005
Progress Report on Key Measure Performance from 1 April 2004 to 31 March 2005

The purpose of this report is to inform the Board of the company’s progress towards meeting the key performance measures outlined in the April 2004 to March 2005 Operating Plan

Key Performance Statistics

The table below illustrates the company’s actual performance against forecast targets in the annual operating plan. The information within the table represents the company’s cumulative performance over the 12 month period 1st April 2004 to 31st March 2005

 
Key Measures Actual Target % Variance +/-
Jobs Filled 418 400 +5%
Training Places 1028 852 +21%
Registrations 1016 720 +41%
Jobs Created 86 94 -9%
Business Start Ups 38 25 +52%
Active caseload 554 500 +11%
 
   

The statistical data provides a picture of how well the company has done against the key measure outputs for the year. Across all but one of the key measures, namely jobs created, the company has exceeded forecast targets and is showing an overall rise in performance in comparison with last year.

1. Jobs Filled
The number of jobs filled was 418 against an annual target of 400. An analysis of the of job destinations by sector/skill area shows that the highest percentage of jobs filled were in Construction 14%, admin/clerical 13% and Care 12%. Childcare, Retail and Catering also show reasonable percentages of 4%, 3% and 2% respectively.

2. Training Places
The number of training places filled was 21% above target. Of the training places filled 375 were vocational, 23 educational and 630 non-vocational. The training outputs are up due to the increase in the delivery of short job specific training programmes. These programmes are attractive to our clients because they result in a guaranteed job outcome and are popular with employers because they provide a pool of labour trained to their specific industry needs. Non vocational training in the core skills of team building, problem solving, literacy and numeracy, communications and ICT has proved to be particularly valuable in terms of building confidence and raising employability skills amongst the long term unemployed client group.

3. Registrations
Registrations are at the highest level recorded for 5 years, totalling 1016, bringing total registrations to 41% above the annual target. Of this total 690 were new registrations and 322 were re-registrations. The high level of activity in this area is in part due to the increased level of outreach activity in the community, to encourage local residents to use our services and repeat business from satisfied customers who come in to re-register.

4. Jobs Created
The number of jobs created is slightly below target at 91%. This shortfall is a direct result of the reduction in the number of Glasgow Workers being recruited during the year due to changes in the contract arrangements between CEDA and Scottish Enterprise Glasgow.

5. Business Start Ups
At 38 the number of business start ups is 48% above target. Of the total start ups 24 were Castlemilk residents, (63%), the remainder were from Croftfoot 7, Gorbals 4, Carmunock 1, outside Glasgow 2 . The business areas for start ups were quite diverse ranging from Beauty Therapy, Construction, Sports Coaching, and Refrigeration to Outfitting. It is significant to note that 29 of the businesses were started by SIP residents. Overall 27 businesses are located in Castlemilk, (24 are Castlemilk residents, 3 are from other areas but are now located in Castlemilk.

6. Active Caseload
At the time of running this report, there were 554 clients on the active caseload, 11% ahead of target. Of this, total 347 are unemployed and 207 are employed. The table below illustrates the profile of the 347 people on the unemployed caseload in terms of gender, age, length of unemployment and benefit status.
Profile of unemployed caseload by: Percentage of caseload
Gender  
Male 51%
Female 49%
Age  
16-17 15%
18-24 27%
25-39 33%
40-49 16%
50 and over 9%
Length of unemployment  
0 to 6 months 27%
6 to 12 months 15%
12 to 18 months 15%
18 months to 3 years 16%
3 years plus 27%
Benefit Status  
Job Seekers Allowance 25%
Incapacity Benefit 8%
Income Support 22%
Other Benefits 4%
Not on Benefit 29%
Unknown 12%
 
In summary the profile of the unemployed caseload highlights the following points:

• The ratio of males to females is continuing to shift from its historical position of approximately 66% males to 34% females to its current position of 51% males to 49% females.

• The ratio of young people to adults is 15% and 85% respectively.

• 27% of the caseload falls into the category of short term unemployed i.e. up to 6 months unemployed whilst the majority 73% fall into the long term unemployed category of 6 months plus unemployed.

In conclusion this report sets out what the company has achieved in terms of meeting the quantitative targets in the Operational Plan and provides the Board with a measure of how well the company is doing. The report also enables CEDA not only to look back, to see how performance compares to previous years, but also to look forward and to set targets which will ensure that CEDA is always striving to improve performance
     
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